Privacy Policy

Introduction

Welcome to ShreeBags ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and customers of our website Shreebags when you visit or make purchases from our online store selling eco-friendly small handbags ("Products").

Information We Collect

We collect information necessary to provide our services, process orders, and improve your shopping experience. The types of information we collect include:

• Account & contact details: name, email address, phone number, and shipping address.
• Payment data: payment card or gateway tokens processed by third-party payment providers (we do not store full payment card details on our servers).
• Order information: products ordered, order date, order status, and purchase history.
• Technical data: IP address, device type, browser type, operating system, and analytics data.
• Marketing preferences: whether you have subscribed to newsletters and communications from us.

How We Use Your Information

We may use the information collected for the following purposes:

• To process and fulfill orders, arrange deliveries, and provide customer support.
• To verify and process payments (via third-party payment processors).
• To send transactional messages such as order confirmations, shipping updates, and account notices.
• To send marketing communications if you opt-in; you can unsubscribe at any time.
• To improve our website, analyze trends, and administer our services.
• To detect, prevent, and address fraud or other security issues.

Cookies & Similar Technologies

We and our service providers use cookies and similar tracking technologies to provide core site functionality, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect site functionality.

Third-Party Services

We may share information with third-party service providers who help operate our website and business (payment processors, shipping/courier services, analytics, email providers). These providers are contractually required to protect your personal data and only use it for the services they perform for us.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you want to request deletion of your account and information, contact us using the details in the Contact section below.

Security

We implement reasonable security measures to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information without parental consent, we will take steps to delete it.

Links to Other Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any sites you visit.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data such as access, rectification, deletion, restriction of processing, and portability. To exercise your rights, contact us at the email address below. We will respond as required by applicable law.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date above. Continued use of the site after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at shreebagseco@gmail.com.